Stowe users can now connect to RBC seamlessly! You will need to refresh your RBC bank connection each time you login to Stowe to get your latest transactions. It only takes a minute and will keep your account in-sync.
Initial Connection to RBC - Requires Two Connection Attempts
Initial Connection
First, establish the connection to RBC as you normally would to any bank on Stowe.
Reconnect Attempts
The RBC-Plaid connection will then try and re-connect multiple times and you will receive notifications for each attempt. You will need to log into your RBC mobile app and confirm it is you, and that you were attempting to login.
Re-establish Connection
After you confirm your connection attempt in RBC, go back into Stowe to your RBC bank page and click in the top right (three dots). Refresh the connection by adding your RBC credentials again. After this second login, your RBC account will connect and your transactions will show in your Stowe account.
Refreshing Connection to RBC
Refreshing the Connection
After you've initially connected to RBC (see above), you will need to refresh the connection each time you login to Stowe to get the latest transations.
Refresh Notification
You will then receive a notification on Stowe to refresh your RBC connection:
b. Click into your RBC connection and you will see the same notification. Click 'Refresh Credentials'.
4. RBC Notification
a. You will receive a notification from RBC Mobile. Verify the sign in attempt in your RBC Mobile app.
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And then confirm the same in Stowe:
And that's it! You're connected and your RBC account on Stowe will update with the latest transactions. You'll need to go through this series of steps each time you want to refresh your RBC bank feed.