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Contact Stowe support

Need help with Stowe? You can contact us at [email protected].

When to contact support

Contact Stowe support if you need help with:

  • Creating your account

  • Setting up your household

  • Inviting a household member

  • Connecting or reconnecting an account

  • Understanding your transactions

  • Managing privacy or shared account settings

  • Using Stowe Advisor

  • Questions about your subscription

  • Reporting something that does not look right

What to include

To help us look into the issue, include as much relevant detail as you can.

Helpful details may include:

  • The email address on your Stowe account

  • The device you are using

  • What you were trying to do

  • What happened instead

  • Any error message you saw

  • Screenshots, if helpful

Please do not send banking passwords, full card numbers, or other sensitive login details.

For bank connection issues

If you are contacting us about a bank connection issue, include:

  • The name of the financial institution

  • Whether you are trying to connect for the first time or reconnect an existing account

  • The point where the connection fails

  • Any error message shown by Plaid or your financial institution

Support email

You can reach us at: [email protected]

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